ATiT Computer Solutions (Pvt) Ltd
Manager – Information Technology
October 2014 – January 2020
- Managing all the IT Related day today tasks.
- Coordinate with the technicians and satisfies customers.
- System Administration and Networking and Handling Communication Systems.
- Troubleshooting servers, switchers and network issues.
- Repairing Desktop computers and Laptop computers.
- Implementing Backup solutions.
- Networking and CCTV Installations.
- Implement & Managing Security solutions. (Virus Guard, OS security and other structure security solution)
- Work with dead lines and meet the customer requirements.
- Implementing Disaster recovery plans.
- Installing, Configuring and troubleshooting Microsoft and Linux Based Servers.
- Very Good Knowledge in LAN/WAN, TCP/IP, DNS, DHCP and Active directory.
- Very Good Knowledge in IOS and Android based Operating systems and Devices.
- Co-ordinate with Services provides, hardware, software and networking vendors in order to plan and manage day-to-day IT functions.
- Identifying the organizations requirements and implementing necessary systems.
As the IT Manager at ATiT Computer Solutions, I leverage my expertise across various technical domains to ensure smooth operations and optimal performance. My role involves managing day-to-day IT tasks, coordinating with technicians to satisfy customer needs promptly, and overseeing system administration, networking, and communication systems.
How did I leverage my expertise within this company?
Within ATiT Computer Solutions, I leverage my expertise across various technical realms to drive efficiency, effectiveness, and customer satisfaction. By actively managing IT operations, I ensured that day-to-day tasks are prioritized and executed smoothly. My coordination with technicians not only satisfies customer needs promptly but also fosters strong client relationships, enhancing the company's reputation.
Category
Information Technology
IT Services Provider
Sri Lanka