• Responsible for Solution Design, ensuring the development of the most viable and effective solutions that align with customer requirements.
• Verify that the order documentation accurately reflects the requirements identified for the proposed solution design.
• Internal coordination to streamline processes and facilitate seamless communication.
• Engage in managing and interpreting customer requirements by actively communicating with clients, anticipating their needs, and ensuring they are met.
• Provide engineering and technical support to customers, offering assistance and expertise tailored to their unique needs.
• Specialize in issue resolution and repair services for branded computers, with a focus on Lenovo and HP products.

I specialized in issue resolution and repair services for branded computers, with a particular emphasis on Lenovo and HP products. This expertise allowed me to offer comprehensive support to clients, resolving technical issues promptly and efficiently.

How did I leverage my expertise within this company?